8th Bengaluru Regional Conference

Computer Measurement Group, India chapter held its 8th Bengaluru regional conference on 27th July 2017, which was hosted by Thomson Reuters International Services Pvt Ltd.

Incidentally, this was the first event held after the new board of CMG India took over earlier this year. Thomson Reuters graciously hosted this event at its office and extended all the support to conduct this event. As many would remember, Thomson Reuters had hosted 6th edition of this event too.

CMG had three eminent speakers lined up for the event, around the central theme of ‘Performance Management’, with great mix of experience among the speakers. Session from a young professional who spoke passionately about the nuances of Mobile App Testing was sandwiched between a mature talk from a seasoned professional who spoke about challenges in managing seasonal peak demand without capacity upgrades and a refreshing talk from a CEO of a successful startup, who narrated an interesting test case of performance testing of mobile application of mind boggling scale!

Event witnessed a very healthy crowd of over 70 enthusiastic participants.  Event started at 2.30 pm and I took the opportunity to thank Thomson Reuters for hosting the event and then made a presentation about CMG India’s journey so far

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Fellow board member of CMG India, Ramya Moorthy then took over the role of Event Anchor and introduced and invited the first speaker of the session Mr.Manpreet Saini from TCS. Manpreet is a known face in CMG circles having presented papers in the past as well.

Manpreet presented an interesting case study. Working for a project with a large Indian insurer, he had to deal with a challenging situation of enabling his customer to manage the peak seasonal demand without going for expensive infrastructure upgrades. In India, Income tax benefit has been an added incentive for many people while opting for life insurance. This along with the way Insurance advisers prefer to do bulk logging of policies drives large number of insurance policies getting registered during the fag end of a financial year. This drives up the demand on IT infrastructure many fold during this peak period and the challenge for insurance companies is to manage this peak period without impacting customer experience.  This is a familiar situation for any capacity planner where perfect balance has to be achieved between good customer experience and cost of service. Manpreet’s session highlighted various options they explored in reducing the demand on IT infrastructure during this peak period with minimal impact on customer experience.  Options included switching off of some non-critical business functionalities; dynamic end point switching;  conversion of Synchronous to asynchronous transaction mode; throttling for throughput control where only specific number of concurrent requests were supported per user; segregation of clusters based on functional user groups and better workflow management.

Audience had very keen ear to this session which was evident from the fact that the Q&A had too many questions. There were interesting thoughts from the audience whose feedback ranged from appreciation of the approach to critical review of the approach. With Q&A stretching for more time than that was available, Ramya had to intervene and request the audience to use the session break time to catch up with Manpreet.

Ramya then introduced Abilash Narahari to the audience and opened the floor for Abilash to give insights about Mobile app testing.

Youngest of the three speakers, Abilash’s first slide gave a glimpse of his interesting background. A school drop out who started working at a young age and was doing works of an ‘office boy’ but his passion for mobile phone and its embedded technology enabled him to grow up the ladder and is now a product owner at Appacchi technologies. He started his talk with interesting observations about the lifecycle of phone apps, their install rates and most importantly their uninstall rates. He showcased various performance factors which determines the success or failure of an application and stated that more than 60% of uninstalls are due to poor performance. He then went on about the approaches to optimize the performance of applications in terms of memory utilization, CPU and GPU performance, Network bandwidth usage etc before delving on performance test tools.  His talk had interesting facts along with right amount of humor which kept the audience hooked.

After two interesting sessions of talk and knowledge share, it was time to have a short snack break before regrouping for the last of the sessions. Last session was from Mr.Rajinder Gandotra, CEO of Avekshaa Technologies. There was lot of anticipation from the audience given Rajinder’s background and the work Avekshaa has been doing. The session lived up to the expectations with Rajinder presenting an interesting case of performance testing for a large green field project for a mobile service provider which wanted to enable delivery of multimedia content for its 10 million subscribers. What fascinated the audience was the scale of the demand and Rajinder showcased Avekasha’s approach at this challenging project. He emphasized the need for embedding ‘performance’ as one of the primary requirements at all stages and giving adequate importance of performance right from the design stage. He suggested adopting this paradigm which enables project success, avoids costly rebuilds and meets ‘Time to Market’ needs of the clients.

What followed this session were range of questions from the audience to Rajinder who had very elaborate answers including some insights into the other interesting works Avekshaa is currently doing.

With the clock ticking at 5.30pm, it was time to windup. Ramya who had planned few quiz questions as fillers, anticipating some spare time between the sessions, realized that there was hardly any spare time with such vigorous Q&A. Result- lucky ones could grab the reward chocolates without competing but just being conveniently seated to grab the chocolates.

One of CMG India board members, Mr. Prashanth Ramakumar then thanked all the participants and the speakers and the host organization for making this event successful and handed over Thomson Reuters’ memento to the speakers. An evening to remember came to an end but not before many members stretching their stay to network with others before parting ways with the promise of catching up in the next event.

 

 

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